Please arrive 5 – 10 minutes earlier. Arriving late will result in a reduction of treatment time.

Give your therapist/spa professional feedback during the session. Let her know if you have any special needs or disabilities so that your visit is as comfortable and enjoyable as possible.

Communicate your preferences during treatments so that therapists can adjust to you.

Be considerate to yourself and others. Please turn off your cell phone and be mindful of other clients space.

You may relax for a while once a treatment has been completed, but please be aware that the treatment room needs to be prepared for the next client.

Gratuities are allowed but not mandatory and solely at the discretion of the client, please advise the receptionist when you settle your bill should you wish to add any gratuities.

Please advise upon booking if you have any dietary requirements.

Regret, NO children under the age of 16 are allowed in the spa area, unless prior arrangement with management.

NO animals allowed.

NO smoking, please ask for smoking areas.

When undressing for a massage please remove all items of clothing with the exception of your briefs.

Please avoid alcohol, drugs or eating a heavy meal prior to having a treatment.

If you are pregnant, please let us know at the time of booking as there are certain treatments that are suitable, but we will be able to recommend other treatments.

Cancellation Policy: Appointments cancelled 24 hours in advance will not be charged. Should you not arrive for your appointment scheduled, a 50% charge will be applicable to your next treatment.

Spa Packages: Please bring your bathing suit if any spa packages or spa facilities are booked.